My job (which sometimes feels like my life) is IT Operations Manager for a Local Authority in the United Kingdom.
Basically I am responsible for everything with a plug on it (except for photocopiers and kettles). I am also responsible for the majority of software installed. The basic rule is if you would find the software in a private company then I am responsible for it. e.g. Microsoft Exchange – Yes …. Council Tax – No.
The big advantage of working for my Local Authority is my team and I are trusted. We are not awash with Consultants of various types. We can decide the ICT Strategy ourselves and choose the technology we implement it with. We do the majority of installation and configuration ourselves because that keeps the job interesting and we “own” the systems afterwards.
However, one of the things I am terrible at doing is keeping a note of all the different resources I use when installing or fixing computer systems and networks.
I therefore plan to post links/tips on the projects I am currently involved in primarily for my own benefit and if they help someone else then thats great.
On with the show!